Drive performance management activities such as performance evaluations process, performance improvement plans and terminations. Partner with divisional and business unit leadership to identify and develop talent and engagement solutions that reflect and enhance the Tyler culture. Partner with the business in developing strategy to identify and address risk, and achieve o

Provide professional services such as consultation, interface readiness, and education to clients on Tyler interface products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on interface functionality, maintenance and troubleshooting. May recommend options for new approaches in client work processes as appropriate to ensure effic

Assist with the preparation and review of quarterly and annual income tax provisions under GAAP. Ensure compliance with all federal, state, and international tax regulations and filings. Manage and oversee tax matters related to sales/use tax, GST/PST/VAT, property taxes, payroll taxes, and business licenses. Lead and support the centralization of tax processes across var

Develop the implementation project plan and officially start projects by conducting kick off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is si

Manages client projects as defined by the Continuous Improvement Client Roadmap Documents and advises clients on operational best practices (Help Desk, Sev 1, Business Process Changes, Disaster Recovery, etc.) Demonstrate a thorough understanding of client specific business processes that ultimately helps clients meet their business objectives. Demonstrate a thorough unde

Build and ship high quality customer facing features. Maintain and improve a distributed cloud platform running on AWS. Provide direct mentorship to junior engineers on the team. Collaborate with other engineers, engineering management, designers, and product owners to design and architect solutions to our business problems. Qualifications We would love to talk to you if

Some duties of the Project Manager include, but are not limited to Responsible for managing multiple website/application development projects concurrently and the associated coordination necessary for successful implementations Utilize JIRA and Confluence to assign and track work across a cross functional team Develop trusted relationships with our state government partne

Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions. Be responsible for developing and maintaining cloud ready automation workflows and utilities to use throughout application deployment lifecycle . Proactively maintain, monitor, and validate performance of Tyler's hosted application and environment for availa

Develops knowledge of Tyler products and services to gain a thorough understanding of products and services as they relate to targeted audiences. Successfully build relationships with targeted audiences to sell products and services. Generates sales within assigned geographic region and/or for specific products and services for new prospects. Manages long and complex sale

Drive business success by developing innovative ways to communicate marketing messages through integrated marketing programs that include email, direct mail web, video, and collateral, and that support trade shows and events Ensure marketing messaging is consistent and drives key messages in an impactful way Write copy for marketing materials in a manner that is audience

Direct payments teams to achieve future potential and established expectations. Become a subject matter expert on Tyler's payment platform, citizen access portals, pricing strategies and market approach. Responsible for group pricing and adoption strategy to achieve revenue growth for installed and new payments business. Responsible for growth of Disbursements via AP auto

Plans efficient route and method to drive to property locations, getting in and out of vehicle. Physically walks around property and examines all buildings to determine required property characteristics on various properties including the most complex properties. Verifies residential/agricultural and/or commercial/industrial property location by associating information fr

Provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Design and conduct knowledge transfer sessions on site or through webinars. Educate users on software functionality as well as on data entry, system administration, user security, and user permissions. Perform consultation/analysis of client busines

Reporting and Data Analysis Serve as subject matter expert for all online marketing data sources. Work across other shared services marketing teams to develop and oversee digital tracking requirements and identify opportunities for marketing reports to include additional digital metrics. Work with marketing data engineering team to ensure data accuracy and completeness in

analyze customer contracts to ensure accuracy and completeness support the full contracts and subcontracts administrative cycle support the legal review and execution of contractual documents (contract/subcontract agreements, non disclosure agreements, teaming agreements, reseller agreements, representations and certifications, etc.) enter contract attributes and uploads